Wall brush and paint brush machinery PG GROUP SRL Refund Policy

Refund Policy for P.G. GROUP SRL
At P.G. GROUP SRL, we take pride in the quality and reliability of our products. We understand that circumstances may arise where you consider a return or refund. Please be advised that our refund policy is crafted to be transparent and fair, keeping your satisfaction and our business standards in mind.

Terms and Conditions:

1. Scope of Policy: This refund policy applies exclusively to products purchased directly from P.G. GROUP SRL. All refund terms and conditions are detailed in the corresponding sales contract established between P.G. GROUP SRL (The Producer) and its clients.
2. Customer Responsibilities: Clients wishing to request a refund must notify us in writing, stating clearly the reason for the refund request and providing any relevant documentation as required by the sales contract.
3. Conditions for Returns and Refunds:

• Returns and refunds are only offered under conditions specified in the sales contract.
• Generally, returns or refunds may be considered in cases of defective products or non-compliance with the specifications outlined in the sales contract.

1. Timeframe for Returns: The specific timeframe within which returns must be made will be clearly stated in the sales contract. Returns outside this timeframe may not be eligible for a refund.
2. Refund Processing:

• Once a return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days, typically specified in the contract.

Additional Information:
For more detailed information regarding our refund policy, please refer to the sales contract provided at the time of purchase, or contact our customer service team.
We value your business and are here to provide assistance with any issues related to our products. Thank you for choosing P.G. GROUP SRL.
This policy ensures that all parties are aware of their rights and obligations, promoting a clear understanding and helping to maintain a strong customer-producer relationship.

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If you have any questions or suggestions about my Privacy Policy, do not hesitate to contact me us info@thepgg.com